Welcome to Karmafree Surf Shop. By accessing or using our website, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

1. Company Information

Karmafree Surf Shop
Pantai Suluban St, Pecatu, Bali, Badung Regency, Bali 80361
Operating under the jurisdiction of Indonesia

2. Products and Descriptions

We sell clothing items made with organic fabrics and natural dyes. Due to the nature of these materials, slight variations in color and texture may occur. All products must be handled with care to maintain quality.

3. Care Instructions

To preserve the color and integrity of your garment:

Wash with cold water
Use only natural or earth-friendly detergents
Avoid drying in direct sunlight
Do not use harsh chemicals or bleach

Karmafree is not responsible for damage resulting from improper care

4. Ordering and Payments

We accept the following payment methods:

Credit/Debit Card
Bank Transfer

All transactions are processed securely.
By placing an order, you confirm that you are authorized to use the selected payment method.

5. Shipping Policy

We ship both domestically (Indonesia) and internationally. Shipping times and costs vary by destination and will be calculated at checkout. Customers are responsible for any import duties or customs fees.

6. Returns and Exchanges

We want you to be happy with your Karmafree purchase.

Our return policy is as follows:

Returns are accepted within 14 days of delivery
Items must be unworn, unwashed, and in original condition with tags
Customers are responsible for return shipping costs unless the item is defective or incorrect
To request a return, contact us at hello@karmafreecreations.com

Refunds will be issued to the original payment method within 7 business days of receiving the returned item.

7. No Account Required

You may make purchases without creating an account. We collect your email and other relevant information solely for the purpose of processing your order.

8. Intellectual Property

All content on this website, including images, logos, and text, is the property of Karmafree Surf Shop and may not be reproduced without permission.

9. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

10. Governing Law

These terms are governed by and construed in accordance with the laws of Indonesia.

11. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with the updated effective date.