At Karmafree Surf Shop, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.
- Information We Collect
When you use our site or make a purchase, we may collect the following information:
Name
Email address
Shipping and billing address
Payment information (processed securely via third-party payment processors)
Order history
Any additional information you voluntarily provide (e.g. via email or contact forms)
We do not store your full credit/debit card details. - How We Use Your Information
We use your information to:
Process and fulfill your orders
Send order confirmations and shipping updates
Respond to customer service inquiries
Improve our website and services
Send occasional marketing emails (only if you’ve opted in) - Email Communications
We collect your email during checkout for order communication and may send you marketing emails occasionally. You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any email. - Cookies and Tracking Technologies
We may use cookies or similar technologies to:
Analyze site traffic and usage
Improve user experience
Remember your preferences
You can manage or disable cookies in your browser settings. - Third-Party Services
We use third-party services to process payments, manage emails, and analyze website traffic (e.g. payment gateways, email marketing platforms, analytics tools). These third parties are only provided the data necessary to perform their services and are required to protect your information. - Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. - Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict certain data processing
Withdraw consent to marketing communications
To exercise these rights, contact us at: hello@karmafreecreations.com - Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect data from children. - Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
For questions or concerns about this Privacy Policy, contact us at: hello@karmafreesurfshop.com